Troubleshooting   Tech Support


Topic Replies Activity
Rain sensor activated issue 13 July 6, 2019
Gen1 controller showing offline in the app; even though its connected 61 July 5, 2019
App not working after July 1 update 2 July 3, 2019
Gen 1 - Firmware N/A and off line problems 2 July 3, 2019
Gen 2 won’t quick run from app 1 July 2, 2019
"Updating devices..." 5 July 2, 2019
Have to keep transferring controller 2 July 2, 2019
New Ownership Transfer 7 July 2, 2019
Rachio 3 Fails to Install 4 June 27, 2019
Hard Factory Reset 2 June 27, 2019
Rachio 3 does not work after firmware upgrade 3 June 26, 2019
Rachio has divorced me 8 June 24, 2019
Controller has divorced me 2 June 23, 2019
Zone wont shut off 20 June 22, 2019
Unable to connect to wifi 3 June 22, 2019
Gen 3 Setup, No power 10 June 21, 2019
No power to zones 6 June 21, 2019
Next Watering on Zone/Yard doesn't match zone detail and zones didn't water when needed 1 June 21, 2019
Watering History Is Always Messed Up 9 June 14, 2019
Rachio 3 keeps getting stuck on 3rd light 2 June 12, 2019
This page can't load Google Maps correctly 3 June 8, 2019
Rachio 3 Power Cycle 39 June 7, 2019
Rachio Gen 1 keeps getting disconnected 11 June 6, 2019
New house, cool controller - already in use :( 5 June 5, 2019
Rachio 3 keeps going offline today 1 June 4, 2019
Rachio not booting - Resistor shorted? 1 June 3, 2019
Gen 3 all of sudden lost power after 3 months of being on! 8 May 31, 2019
Weather intelligence skips, but counter says zero (IOS) 2 May 31, 2019
Rachio Generation 1 keeps going offline 5 May 31, 2019
Gen 2 manual setting no WiFi 5 May 30, 2019