I have a Gen1 controller where the app shows it’s offline. I have factory reset the router; power cycled the controller (it has a steady blink - which is supposed to mean “conencted to server”).
I am able to ping the Rachio device on my network. I also see on the router that it has a connection established with an amazon server; I presume it’s where the rachio service is running.
tcp 192.168.1.223:52416 220.127.116.11:31314 ESTABLISHED
The controller has not been watering for a few days - and I just noticed this problem. Support is just having me reset etc. … this seems more like a server side issue on Rachio’s side. Anyone else run into this issue?