Rachio Gen 3 unable to connect to WiFi


That is very disappointing news! I’ve already paid to have the unit installed by my irrigation company due to meeting all of the other prerequisite requirements. I will try to reach out through the support team for a workaround, but assuming there is no solution what can be done to help correct this situation??? As it is now, I will need to pay to have the unit uninstalled, the restocking fee online, and the hassle of buying a new/compatible controller, and paying for a new installation… This is not what I expected or wanted to deal with when buying the Rachio.


Ill followup with our support team to get additional information.



I certainly appreciate any help you/they can provide! I would much greatly prefer to find a solution to keep the rachio.


Me too :wink:


Is your mesh system still in the ‘return window’? Might be easiest to just replace it?


I’ve PMed you with more details.