Now it’s not firing off any watering all of a sudden it seems. I have to go into the app and run programs manually when I see one didn’t execute as indicated on the calendar. Wondering if changes have been made.
I had noticed this earlier this year and thought I was just confused or misunderstanding what I was seeing. After reading this post I monitored the next watering that I would be awake for which was today’s. I received a notification that my system would run one of my flex daily schedules this morning but when looking at the calendar that watering was set to occur Tuesday. The watering occurred as the notification had indicated but looking at the calendar it now shows that the schedule wont run until Wednesday. The watering history shows that the schedule ran today but looking at today’s calendar entry that schedule isn’t listed to run. Two of my manually configured waterings are listed to have run today and in fact they did, but the flex daily isn’t listed on the calendar for today.
I pasted a link to another thread… I think it is a time zone issue.
Did you adjust the moisture level after midnight UTC?
1 Like
Haven’t touched the moisture levels.
Are you by any chance looking at zones within a schedule while that schedule is running (not necessarily the zone that is running)? I have noticed some really odd things with both calendar schedules and moisture level charts for the zones within a schedule that is currently running - I’ve learned just to wait until the schedule is complete before looking at things again.
I’ve looked before that schedule ran, and while it was running. Can’t say for certain whether I’ve looked after it completed or not.
Can you update me regarding the fix again please Mitchell
Hey Robert,
Still keeping a close eye on this one. I can assure you that no changes have been made to your account from our end. Are your schedules still not executing automatically?
I’ve spoken with the development team and they’re currently prioritizing this issue. Hope to have an update for you soon! Thanks, I know you’ve been extremely patient.
Thank you for the update. Maybe I the calendar issue was causing me to misread when to expect them to fire (I dunno). They seem fine now, other than the calendar day mix-up(s).
It worked correctly for the next week. Then it went back to watering on the “off days” and sometimes skipping when there was no rain. I finally had to give up on this schedule type and just put in an a ‘fixed days’ schedule. Both the Flexible Monthly and Flexible daily were having this issue. The fixed days schedule is working as expected, however I’m not able to take advantage of the smart features.
I’m happy to report that our developers have released a fix today that should resolve this issue. Your WebApp calendar is dependent on your device timezone, and should now match your Mobile calendars accordingly.
If you don’t see any improvement upon logging in, the fix may require clearing your browser’s cache in order to take affect. You can find instructions for how to do this with a few of the most popular browsers here.
Thanks again for your patience while we worked through this together! I hope you’ll now enjoy an improved Rachio WebApp experience 
1 Like
Thank you. I logged in via my browser and looking on the calendar on my phone too and I see that the two now match. I think you fixed this, if so - thanks. Looks good.
1 Like