We’ve sold the house! What’s the latest on transferring control to the new owners?


#1

We’ve sold the house and move out tomorrow. What’s the latest and greatest method to transfer the existing controller to the new owners? I’d rather not have them do a factory reset and start from scratch.


#2

Support can transfer it for you, the new owner needs to setup an account though


#3

What is the phone number for support?


#4

@ji71 - One can now transfer owners via the app.


#5

In the latest app, tap More (the hamburger icon), tap Shared Access, Tap + Share Access, and you’ll find the transfer ownership button.