Unexpected error

[grallik]

Hello I just purchased a Rachio 3 last gen. After installing it, when trying to connect to wifi, I receive a “an unexpected error occured, try again” I tried a couple of time and rebooting it but still the same issue.

I found some similar post about this but they were about 1 year ago about some compatibility issue with IOS.

I am using an iphone (last update) and am on google wifi mesh.

[Stewart]

@grallik

I found some similar post about this but they were about 1 year ago about some compatibility issue with IOS.

Unfortunately, units with the incompatible firmware are still on dealer shelves.

If you have a Mac laptop or desktop, use that to connect the Rachio ‘accessory’ to your Google Wi-Fi.

With a Windows or Linux PC, you need to do some command line stuff:

SOLVED! How to fix Rachiio 3 WiFi not connecting first time

This is what I did that solved the WI-FI Rachio 3 controller not found issue for me, hopefully this helps you as well. I was able to get it registered, then success came rapidly after that, got my zones all entered, and now my sprinkler schedule is complete, and I used my phone to test all 4 zones of our sprinkler system with success. Here’s my steps taken: 1) Since my Rachio 3 controller could not connect to my home network, Let’s see if home network can find and connect to the Rachio 3 acce…

Or, use an older phone or tablet to connect.

Once connected, Rachio will update its firmware and your iPhone will work to reconnect if needed.

[grallik]

Thanks do you have more detailed steps on how to connect the rachio accessory through a mac laptop?

[Stewart]

https://support.rachio.com/en_us/issues-connecting-to-new-model-iphoneipad-and-samsung-phonestablets-HJIBvLyFv

[grallik]

Thank you it solved it !