"Rain Sensor Activated" notifications received every two minutes for hours


#1

Upstate NY started receiving heavy rain about 7AM this morning. At 7:13AM, I received a notification on my iPhone that the rain sensor was activated.

Since 7:13AM, I have received over 70 additional “rain sensor activated” notifications, coming in every 2 minutes.

The notifications just keep coming every 2 minutes. The rain hasn’t stopped, and neither have the notifications.


#2

This is more than likely a wiring problem or your rain sensor is stuck.

Please reach out to [support@rachio.com] with before/after pictures of your wiring. They will be able to resolve this.

:cheers:


#3

but even with a wiring problem, wouldnt a deactivation message appear somewhere in there?


#4

I’ve had my Iro installed since May and have received the rain sensor on & off notifications without issue since that time. I haven’t touched the Iro since installation.

At 1:15pm EST, I’m still receiving notifications that my sensor is on every 2 minutes. That’s 6 hours of notifications at a rate of 30 per hour = 180.

I’ going to have to disable Rachio notifications in my iPhone settings.


#5

You might have to clean out the rain sensor, could be stuck.

:cheers:


#6

mine is not stuck and it just started raining here and i have gotten a few activated messages back to back but not deactivated.

ill try the app removal and stuff tonight when i get a chance…


#7

Hmm…will take a look.


#8

When I got home from work, I went to the rain sensor and took it apart. I wiped it down best I could. The little discs inside were swollen.

The Iro immediately posted a device update of “Rain sensor deactivated” when I took apart the sensor. I put the sensor back together and the “rain sensor activated” message was immediately posted in the device update.

I took the cover off the Iro. A message was posted that said, “Device status power cycle.”

I checked the wires leading from the sensor to the Iro and they looked fine. I removed the wires from the R1 & R2 terminals, cut off about 1/2", stripped about 1/4" of the plastic off, and reinserted the bare wires into R1 & R2. See photos below.

I put the cover back on and let the Iro reconnect to the wifi.

The device status of “Rain sensor activated” displayed again and has done so every 2 minutes.


#9

I tested our rain sensor and to the best of my knowledge we are sending the correct events. I’ll have support@rachio.com look at your wiring.


#10

@AlbanyHDTV, sounds like your rain sensor needs to dry out a bit more. What type of rain sensor do you have? Some rain sensors have a vent collar that can be adjusted to allow the discs to dry out faster. Just curious, what do you have the sensitivity set to on the rain sensor?

Best, Emil


#11

My rain sensor is set at 1/4".

Like I mentioned earlier, I have had the same rain sensor installed since I installed the Iro in May. I haven’t had any issues until today.


#12

I’m confuzzled for sure, half the time my rain sensor trips I will get 2-4 notifications within 5 minutes time. I’m ok with that part and can explain it by the sensor “teetering” on the edge given the rain is fairly light. But I always get a deactivated message between the activation. Its very switch like in behavior.

A few times now I do not receive the deactivated, they are either being scrub or the subsequent activation notifications are generated spuriously from the controller (or hosted side, just not via sensor activity).


#13

Still sending notifications every 2 minutes.


#14

Oh snappy roo, don’t through your iOS through a window bruh


#15

I am having this same issue it worked fine for a few months, but then it has started doing this over the past 4-6 weeks. There is no set frequency. One day I will get 20, the next day I might get 5. Some times it will switch between activated and deactuvated, but lately only activated. Any ideas on how to fix?


#16

@emil might know better, but I would take it apart and clean it. Seems like something is getting stuck, or dirty.

:cheers:


#17

Same issue with me.


#18

Franz,

We need to stop thinking about the cleaning of the rain sensor. Everyone has a valid point.

I just installed a brand new Rain bird wired rain sensor to replace the Hunter mini click I had. The system says that the sensor is activated after it boots up. I have checked for open and closed circuit, and the wiring is fine.
It looks like I really didn’t need a new sensor but I have done all I can.

Wouldn’t jumpering a wire directly to the 2 yellow terminals remove any issues with the sensors?

If the rachio still reports that the rain sensor is activated, it has to be the rachio.

I have started seeing this in the last 5 months or so.

Carl


#19

Hi, @intherain
Lucas with Rachio Support here. I’ve taken over your ticket (#108247) on this rain sensor, and see that you called us yesterday. I would like to give you a call in an hour or two so we can discuss the issues you’re experiencing.

This sounds like you may be using a Normally Open sensor. Let’s discuss this further over the phone. I am seeing the rain sensor activated a few times this morning, and I’d like more details on what was going on when this occurred. I’m sending an email with some suggested times.

Thanks,
~Lucas :rachio:


#20

My sensor has been activated for over a week now (04/26/2016). I did not receive a deactivation notification. Just a little while ago, I received another rain sensor activation notification, around 11:16 AM this morning.

So far, mine has not deactivated since the 26th.

We have had rain in the northeast for about 2 weeks now. I did get a skip notification this notification, but I want to make sure that the sensor is working properly. I have had no problems since hooking up the Iro last spring, it has worked properly until a week ago.

Is this being looked into?