@10kdiamond Sorry for the inconvenience this has caused. We can definitely help get your controller online. If you are willing to join our internal beta program temporarily, we have a solution that will guide you to connecting via your PC. If you DM me your email address tied to your Google Play account, I can add you to our internal beta list. After, you will be able to opt in via this link: https://play.google.com/apps/testing/com.rachio.iro and you should receive an update to the app on your S10 device.