Rachio 3 Shipping Update


#21

2 posts were split to a new topic: Shipping date for flow meters?


#22

When are the wireless flow meters shipping?


#23

Hey @doylecoons!

Wireless Flow Meters will ship in mid-June :grinning:

-Lo :rachio:


#24

Woot! Woot!


#25

Has the eta for 16 zone orders changed? I placed mine a week ago.
New sod, desperate to get the controller, the one I’m replacing has basically died.


#26

@edukins - this was posted a couple of days ago:


#27

I don’t know about that. I ordered the 8 zone gen 3 on Saturday and as of Friday no shipping information, just confirmation Rachio got paid.


#28

@rshea-

Do you mind providing me with your order number?

@edukins-

Your order should be shipping very soon, but sounds like your sod needs it ASAP. I can work with our team to get your unit out today if you provide me with your order number as well.


#29

@mckynzee
Yep, my sod definitely needs it!
My order #: 12345623929


#30

@edukins and @rshea-

Sorry for the confusion. The quickest way for us to get those orders resolved is an email to orders@rachio.com. Make sure to include you order numbers, and feel free to mention this thread!


#31

@mckynzee
I did actually open a ticket via email yesterday and was informed that the order would ship out today. Still waiting for the the shipment confirmation email with tracking info.