Rachio 3 Shipping Update

[doylecoons]

When are the wireless flow meters shipping?

[laura.bauman]

Hey @doylecoons!

Wireless Flow Meters will ship in mid-June

-Lo

[doylecoons]

Woot! Woot!

[edukins]

Has the eta for 16 zone orders changed? I placed mine a week ago.
New sod, desperate to get the controller, the one I’m replacing has basically died.

[DLane]

@edukins - this was posted a couple of days ago:

@mckynzee

Eight zone Rachio 3’s are currently shipping immediately via ground so they can be expected approximately 3 days after ordering. Sixteen zone Rachio 3’s are shipping within a week and can be expected about a week and a half after ordering. You should be receiving tracking information shortly after ordering!

[rshea]

I don’t know about that. I ordered the 8 zone gen 3 on Saturday and as of Friday no shipping information, just confirmation Rachio got paid.

[mckynzee]

@rshea-

Do you mind providing me with your order number?

@edukins-

Your order should be shipping very soon, but sounds like your sod needs it ASAP. I can work with our team to get your unit out today if you provide me with your order number as well.

[edukins]

@mckynzee
Yep, my sod definitely needs it!
My order #: 12345623929

[mckynzee]

@edukins and @rshea-

Sorry for the confusion. The quickest way for us to get those orders resolved is an email to orders@rachio.com. Make sure to include you order numbers, and feel free to mention this thread!

[edukins]

@mckynzee
I did actually open a ticket via email yesterday and was informed that the order would ship out today. Still waiting for the the shipment confirmation email with tracking info.