Be careful, I have said that HomeKit support is not all that… It gives you very basic function and nowhere near as granular and as fantastic as within the Rachio app. I got scolded, my hands slapped and told differently!
Now, having had freezing temps, no power or water for one week I can tell you definitively that HomeKit support is something I could care less about… HAHAHAHA 
(Arlington, Tx)
Ya gotta laugh… It’s hard but ya gotta
My bird enclosure checks with the rachio controller to see if the sprinklers are on if they are it turns off if the sprinklers are on. Naturally this fails miserably if the rachio goes off-line and I end up with a wet and fired heater.
So HomeKit support is for more than just turning on my sprinklers.
This is just getting worse and worse.
Now I’m getting a notice that there is an update available but doesn’t seem to be a way to update it.
Also I can’t seem to get it to reconnect to HomeKit.
Tzterri, I wrote “Unless you have some unusual circumstances” - and you most definitely have those unusual circumstances, I agree. Tell me more about this bird enclosure - I’m imagining a wire mesh-covered cage the size of a small shed with a boxed-in section at one end and a population of Zebra finches or something living in it, so what on earth would you use to effectively heat it?!
It’s 8’ x 6’ x 4’ and here’s a picture of it from the camera that watches over it. It has three large rescue parrots in It.
I have blankets on it right now to keep the birds warm and there is a 1500 Watt heater located at one end of it. If temps drop below 68˚F the heater comes on. If temps go below 59˚ I seal the whole encloser with the blankets.
one another enclosureYeah, like I said, everything in my house is HomeKit compatible but for those folks who are losing sleep over it not working, you’re going to be very disappointed when it’s online. You essentially get a switch to turn each zone on/off with no control over how long. That’s it. Mine is working now and I STILL go to the Rachio app for manual control. I’m sure HomeKit will evolve and add functionality but at the moment, you’re not gaining anything really.
Hmmmm…,
The link to these forums has been removed from the rachio iOS app. I had to go digging through my safari history to find the forums.
If you type community on the search box I’ll take you to the community forums follow the link I’m still able to access the community through the Rachio app
Pinged our iOS team to look into. Likely just a bug or mistake - nothing intentional 
Good to know! thanks for the insight.
We recently did a migration of our help center tool and that seems to have reconfigured a few things, including how the community appears. I’m having the team look into getting ease of access to the community readded, but don’t have a solution at the moment.
Breakthrough for me:
Many/most/nearly all IoT devices operate on 2.4 GHz wifi, Rachio included.
iPhones, iPads, HomePods, and AppleTVs tend to default to 5ghz.
So… 2 devices “on the same network” are actually on 2 different networks, which are blended together by your router to allow you to hop from one to the other blah blah blah
SOLUTION: I have an AppleTV connected to Ethernet and configured as Home Hub and my Homekit performance is ROCK SOLID.
My Apple TV is also hard wired to my network, my HomeKit performance is also rock solid IF I exclude Rachio & a pair of Hunter fans that I have. I have 120+ HomeKit devices.
Glad all the important questions on this thread are being answered! 
Ha! Classic.
My Apple TV is also hardwired. My network is split into 2.4 GHz and 5 GHz. All my HomeKit is on the 2.4 GHz. Everything is rocksalt except the Rachio controller.
So I’m now having to put it back onto HomeKit almost every day.
It’s been over two years and now you don’t seem to be even trying to fix it anymore.
Is it time to refund everybody and take these controllers back?
I just finished putting it back in the homekit once again. I’m trying something new this time.
Because of the issues with the rachio I split my Wi-Fi into two networks a 2.4 GHz and a 5 GHz network.
Rachio is one of my few devices I have that also can be put on the 5 GHz network. Up until now I’ve been putting it on the 2.4 GHz along with all my other HomeKit devices and putting my mobile devices on the 5 GHz. I’ve been doing this because when my mobile device switches from Wi-Fi to cellular I noticed it often knocks the Rachio offline.
So this time I put the Rachio on the 5 GHz network and switched my mobile devices to the 2.4 GHz network so now the only thing on the 5 GHz network is the rachio.
Not that I think this will actually fix the issue but at this point I’m willing to try just about anything.
It won’t work/hold. I have separate 2.4 and 5ghz channels and tried this already. This is simply broken HomeKit in Rachio’s software. They are fixing it. Yes it’s taking them longer than we al hoped but it’s apparent they are working on it. There really is no solution other than getting the new software that fixes the issue. All of these suggestions with wired connections and trying different frequency will only lead to more disappointment.
And to address those saying “HomeKit is useless…”, I I specifically bought the Rachio because of HomeKit support. As others who use HomeKit, we use automation and triggers more than just turning off and on zones. You don’t need to know all the different use cases HomeKit users have (even with sprinklers), just understand it’s more important to some compared to others. So with that said, yes, I fully expect HomeKit to work when a product says it will. If it doesn’t, I move on to a company that has a working HomeKit product. I’m not ready to move on from Rachio as they are actively working on a fix. However, if we get into the summer and nothing has been fixed, I’ll be dumping the Rachio unit and looking for a different option.
Same here.
I paid an extra $100 for HomeKit compatibility and now after two years it’s still is not reliable.
I don’t think it can be fixed. I think they have to replace the hardware as after two years and multiple developers working on this it is still not fixed.
I can’t believe they’re still advertising homekit compatibility. They are going to end up with a big class action lawsuit over this.
