Rachio 3 Not Responding in Homekit (Again)

I have been very patient. Just look through this post and you will see posts from me defending Rachio. Search this forum for the very first ever mention of HomeKit. Wait, let me save you some time, its here. That post is from June of 2014, by me! My first Rachio, I pre-ordered months before the v1 even shipped. I am 100% committed to Rachio but this is not a good direction. The updates have been like pulling teeth, after having solid weekly updates. My read of @franz’s recent update is, “yea we are not working on it anymore because we need to get the spring update ready”. I am not alone given some of the comments after mine. I was not happy but gave them to benefit of the doubt, at least they were communicating unlike others (yes, Ring I am looking at you!). Rachio committed to offering HomeKit support, sold me a product with HomeKit and its not working. How old is this post? How long did it take Rachio to even confirm/acknowledge this was a problem? I don’t need or want new features, I want the ones I was sold to work, then we can talk about new features.

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