I put my two cents in on this subject as part of another thread on another topic, but I wanted to post it here so it can be heard as loud and as clear as possible. In response to a question about a discrepancy between the mobile app and the web app related to the new Dynamic Coefficient functionality @drew_thayer mentioned:
"as a general trend we are not going to support new features in the web app"
This tells me that programming and support resources are no longer being allocated to the web app and that it will therefore eventually become obsolete.
Please don’t let this happen. I utilize the web app just as much and probably a bit more than the mobile app, but I use both extensively. I normally use them for different functions. I do large changes and investigations on the web app since it is easier for these 57 year old eyes to see and big updates are just far easier. I use the mobile app for tweaking settings, checking plumbing especially at the beginning of each season, and quick manual waterings.
Having BOTH apps is one of the big features I harp on when I am selling my friends on why they should get a Rachio controller. I know the world is mobile these days, but desktops still have advantages for serious work that mobile apps will never be well suited for… This is one of those cases. I imagine professional installers, with multiple controllers to keep up with, make heavy use of the desktop app.
So, Rachio: Please continue to develop and support your web app. It is one of the major features that makes Rachio the favorite choice of so many of us clients.
Rachio users and professionals: Make your voice heard here and voice your desire to have Rachio continue to support both of their apps!