In your other thread, it appears that you have at least two devices in the path (Comcast modem and Google Wi-Fi). Confirm that all have been rebooted.
Wow, I’ve not heard of this before.
IMO, there are two likely possibilities:
- The app is failing to send the network parameters to the controller.
- The controller is failing to even attempt to access the network with the parameters received.
On your phone, in the list of Wi-Fi networks, do you see a network Rachio-xxxxxx (where xxxxxx is the last 6 hex digits of the controller’s MAC address)? If not, try from another device. For this purpose, an old phone without a SIM or a tablet without cellular is fine, as long at it can connect to Wi-Fi and install the app. Or, try a laptop (Windows, Mac or Linux are all ok).
If nothing shows the Rachio-xxxxxx network, try resetting Wi-Fi again and if no luck, try a factory reset. Once the Rachio-xxxxxx network, try the app again. If no luck, try from a different device. If still no luck, see
If you get past quadrant 2 blinking but it’s not completely connected, post details including current light codes.