I’m installing a gen 3 controller for the first time and not able to add the controller to my wifi network. I tried with multiple phone devices, restarting my router, etc. I have an xfinity gateway router and attempting to add the controller from an android device. Any help is greatly appreciated.
Were you able to get the third or fourth quadrant blinking? See
If so, that indicates that the SSID and password were correctly received, but the controller is having trouble connecting to the back end. Please provide details, including AP make/model, router/firewall make/model, any non-default settings that you believe may be relevant.
If you could not get past the second quadrant blinking, please describe in detail what you did and observed, both with the iPhone and with the Mac.
I am never able to go beyond the yellow light blinking.
The caveat is that I am trying it using iphone 12 pro. I can also see it with my macbook M1.
This may have to do with this issue:
The build date on my device is Nov 2019. It is very likely it has the old firmware.
The settings in the app is not showing the firmware number.
So I need the instructions on how to update firmware.
I could also try with an older iPad (3rd gen) running 14.2.
And there needs to be a physically connectable control port (ethernet/usb). From a systems design point of view, wifi cant the only way to connect a device especially something which is so dependent on a connection.
Which is “the” yellow light? The first quadrant blinks while booting, the second while awaiting Wi-Fi, etc.
On your Macbook, confirm that you can see the Rachio-xxxxxx network.
Assuming that you can, what happens when you try to connect to it? Likewise, on the iPad? Please be precise about prompts, error messages, etc.