1 yr trouble free, now controller offline is the norm

I’ve seen other reports of this; now it has hit me. Same WiFi, same location of access points, same location of Rachio 3. After one year trouble free; now, more than half the time, going into the app shows “controller offline”.

It comes and goes. I went through trouble shooting, picked #2 is blinking and performed a reset of Rachio’s WiFi (as suggested). No help. Connectivity still comes and goes.

The only thing new is iOS 13 on my iPad and iPhone. Would tech support please have a look? Also, would you send my controller the -630 firmware?

Anyone? Is this related to the HomeKit issue?

I had the team send the newer firmware version. If tomorrow still experiencing issues we can look into any networking issues your controller might be having.

:cheers:

The 630 firmware seems to have done the trick. I’ve been checking frequently and the controller has been online every time.

Thanks for your help, @franz!

Ok great, glad to hear that. New controllers get that firmware automatically, unfortunately this is somewhat of a random issue with HomeKit.

:cheers: