It should take only a few minutes to set up Google Assistant and link it to Rachio. Turn on Voice Match and you can use it hands free. I don’t have an Apple Watch so can’t say for sure that it will work, but this
implies that it will.
If Voice Match doesn’t work on your watch, consider putting your phone in a baggie (bottom up) to keep water and dirt out and tie it with a string from your neck like a pendant. Though the baggie attenuates your voice, if you face downward and speak reasonably loudly you should be heard fine.
Your 632 FW broke HomeKit on my system. It has been working fine with HomeKit until this past weekend. Now I know why it suddenly started giving NO RESPONSE messages this weekend in the Home app. I tried deleting and re-adding the controller, but it no longer shows up as a device in the Home app. System still works through the Rachio app, but HomeKit is now broken with the 632 FW you pushed out. Any chance I could roll-back? And BTW, I use iphone 11 running current version of iOS, and Gen4 Apple Watch to control the system via HomeKit.
Same issue here, will reconnect using the fix provided, but in a day or 2 connection is lost. Also setting up wifi does not work on Android 10 (Pixel 3XL) I have to use IOS device to reconnect
OK, so the issue was a Rachio WiFi problem…
I reported this issue trying to use an iPhone 11 Pro, back in February…
(I just could not get the Rachio Controller to connect to WiFi)
My post on the 14th summarised the situation, my diagnostic tests, and my work around: “Used my wife’s iPhone 6” 1 yr trouble free, now controller offline is the norm and 1 yr trouble free, now controller offline is the norm
Shame you did not provide some acknowledgement to me for the effort that I put into trying to sort this out at my end, and reporting to you in detail?..
Robert.
So, I was in the window of having an iPhone 11 with the version that wouldn’t connect. I finally sent the Rachio 3 back, based on not being able to find help from Rachio. So now, it is fixed? Also, how do I assure that I have the controller with the newer chip… Are you pulling the others off shelves?
We have a new firmware release after the controller is provisioned. If you only have access to an iPhone 11 we will have an option soon to connect the controller to the internet using a laptop as an initial workaround. PM me if you would like me to let you know when it is out.
This option is not viable, but any new units manufactured have updated firmware.
Hi,
I just bought my gel 3 from Amazon and having trouble to add the controller to the Rachio app.
it failed at the Adding controller to WIFI network… step
it said that it can’t find the controller.
Does this updated firmware fix this issue?
How do I update the controller without using the app?
Would anyone help me with this? having a new grass put on and now can’t have the sprinkler system work…
Borrow someone else’s iPhone 6 or 7 or what ever.
I borrowed my wife’s iPhone 6, and it worked like a charm.
And once you have the WiFi connection up and running, you never have to go there again?
Correct, the firmware will be updated when connected. Also, any new manufacturered units will have updated firmware so eventually this workaround will not be necessary. Thanks for your patience and have a great weekend.
What is the iPhone software version for the 5S?
I can get the Rachio 3 connected to my WiFi network. I can see the device.
However, I cannot add the controller to the Rachio app on my phone.
It keeps telling me can’t find the controller.
Not necessarily, it typically depends on the issues being addressed. The current issue of WiFi connectivity merited releasing to a large amount of our customer base.
What other place do you think I could download the app?
I created a dedicated 2.4ghz network and it still can’t work on my 5s iPhone.
Why do you sell a product that can’t work as it advertised??
