As the temperatures drop and sprinklers are turned off for the winter, the Rachio support team will be switching to winter hours effective today; 9a-6p (MST), Monday - Saturday. Closed Sundays. We will also be closed on the following holidays: Thanksgiving, Christmas Day & New Years Day.
We encourage you to visit our [knowledge base][1] if you ever need help with a quick question and/or post questions here to get help from other users. 
Thank you for your support. We wouldn’t be here without you.
[1]: http://support.rachio.com/