Got the new device from Amazon, hooked up all the wires last week 5/8.
But, unable to get the wifi work until now.
My home has a Tenda MW6 nova mesh network.
There is no option to separate the 2.5/5 G networks.
First tried activation with my Samsung S10+, fail.
Later got it activated with an iPad, but unable to finish all the way through.
I can see the device name in my app, but always showing offline.
Tried reset the wifi for more than 10 times with multiple devices (Samsung S10+, iPhone 6s, iPhone 8, iPad…). All fail.
Most of the time, the connection process will go ‘yellow amber - white/blue - red - amber’. Basically, something is happening to make the connection, while stopped after showing a red light.
Today, just tried reset the network with my MacPro, being able to directly connect to Rachio 3, but always end up with ‘An unexpected error happened.’
This is really annoying to deal with this wifi headache.
At least 3 hours have been wasted.
I know Rachio3 may not like such mesh network, but, why it is not a problem for the other 30’s smart devices connected to the same wifi?