Why Must I Remove the Rachio 3 Faceplate When Installing Into an Outdoor Enclosure? SOLVED - Gen2 only requirement


Hello, folks!

I was going over the hardware I received and noticed a sticker inside the outdoor enclosure indicating that I must remove the Rachio 3’s faceplate when installing the unit into the outdoor enclosure. I thought it might be because of a clearance issue, but I placed the Rachio unit, with its faceplate attached, into the outdoor enclosure and the enclosure’s door closed fine. In other words, there doesn’t seem to be a clearance issue, as originally suspected. Is there another reason why the faceplate must be removed?

Please let me know.

Thank you for your time!


Sorry for the confusion, that is only a Gen2 requirement.



That makes sense. Thank you!