Why Must I Remove the Rachio 3 Faceplate When Installing Into an Outdoor Enclosure? SOLVED - Gen2 only requirement

Hello, folks!

I was going over the hardware I received and noticed a sticker inside the outdoor enclosure indicating that I must remove the Rachio 3’s faceplate when installing the unit into the outdoor enclosure. I thought it might be because of a clearance issue, but I placed the Rachio unit, with its faceplate attached, into the outdoor enclosure and the enclosure’s door closed fine. In other words, there doesn’t seem to be a clearance issue, as originally suspected. Is there another reason why the faceplate must be removed?

Please let me know.

Thank you for your time!

Sorry for the confusion, that is only a Gen2 requirement.



That makes sense. Thank you!

I didn’t read the instructions on my first Gen 2 when I installed it outdoors. It was a pain in the butt trying to get the faceplate off after it was mounted in there.

Then I saw the sticker and actually read it.

I was going to remove the Gen 3 faceplate while mounting in the outdoor enclosure but then I noticed that it was magnetic and not a clip on.

Kudos to Rachio for that subtle change. :slight_smile: