Web stuck on Synchronizing User Data


#1

Trying to go to app.rach.io to access my controller and the page just sits and spins with a message saying “Synchronizing User Data…” The Android app connects fine and I have tried clearing my browser cache. I’m using Chrome as my browser. Any ideas how to resolve?


#2

Same issue here using Chrome on Mac. Happens after I click a zone from the calendar view on the dashboard. iOS app works fine.


#3

I had this problem recently. When i reset my wifi router, the problem was resolved. Try it.


#4

I had this, shut down Chrome and resstarted, went back rachio app and it worked.