Hi,
My water usage graph is blank:
Anyone know how to fix it (it just watered today)? I bought/installed the Rachio last November and only recall one month where the graph appeared to be working.
Thanks!
Thanks for reporting this, will have our web developer @Dan check on this and get back to you.
I do see data on Android, so it seems like a web only issue.
Thanks again and have a great day.
I see this as well.
I find if I click minutes then gallons it renders properly… usually.
Just started about 2 weeks back.
Interesting @brkaus. What browser/OS are you using?
OSX Safari. Latest “standard” (non-beta) version.
Playing with it a bit, I think it is a problem based on screen/window size perhaps?
Smaller windows aren’t rendering properly.
Thanks @brkaus, I’ll check it out…
I am using Chrome - version 49.0.2623.75.
I also use an extension called uBlock Orgin. I turned it off and the graph appeared to work. As soon as I turn it back on it stops working. Is there a ip address that I should be whitelisting in uBlock Orgin so it doesn’t block the graph?
Ah, possibly the culprit. Try whitelisting api.keen.io
Thanks, Dan
Ok, so whitelisting api.keen.io didn’t work, but whitelisting app.rach.io did.
Thanks for your help!