Valve is working backwards


#1

The valve I use seems to be in the open position, so when the rachio kicks in it actually turns the valve off. Can I reset the valve position through the rachio or do I do this at the actual valve location?


#2

@tcsempire, could you tell us more about the valve and/or post photos? If you don’t want to discuss it with the community, please email our support team [support@rachio.com] and we’d be happy to take a look.

Thanks, Emil


#3

Thank you … I replaced the valve … it was old and I wanted to upgrade to a newer model. The older one did not have a manual override to open or close it

Again thank you for the help.


#4

Hopefully your manifold made it easy to swap out your valve. Sometimes that can be a very tricky repair!

Happy to help. Let us know if you have any other questions or concerns.

Best, Emil