Valve failed and filling battery compartment with water

One of my valves has apparently failed, and keeps flooding the internals. The other valve is fine. Has Rachio acknowledged issues with Valves and offering replacements?

I will have our customer success team reach out to you and they will be able to take care of this.

:cheers:

Holy Cow, Rachio reviewed it and is sending me a replacement valve! Nice one, Rachio!

Very much appreciate your patience, definitely not the experience we want our customers to have.

:cheers: