Good morning! So I upgraded from a 16-zone Gen 2 yesterday to an 8-zone Gen 3. I made sure I connected the wires as they were on the Gen 2. When testing each zone, I quickly discovered that zone 1 would start up, but not the zone I selected. I made sure “All Zones” was not selected. Has anyone encountered this before?
Uh oh - that’s not great! Would you be up for sharing a photo of your wiring?
Absolutely! Let me go give that a whirl real quick.
@steelpanz - is your master valve enabled in the app? You can check in More > Controller Settings > Advanced (M Terminal). If so, are you confident that the Master Valve and the Zone 1 wires aren’t switched?
I’ll certainly check. Doesn’t master valve mean that I have a valve that I can toggle on/off that feeds to the controller itself?
@steelpanz - thanks! A Master Valve is a main valve that allows you to turn on or off the water to all zones rather than specific zones. The MV opens whenever a zone is operating.
Ok, so I was counting the wires and realizing that I only had 5 zones with wires despite having 6 zones. Realized that the Gen 2 doesn’t have the master wire in that location on its unit (which is what I was trying to replicate). So I just put all the wires in one by one in the exact order I saw. Lo and behold, shifting all wires to the right except for the C wire fixed it.
Customers, I tell ya.
WAHOO! So glad it was an easy fix
But of course, in testing, I realize how I wish I could go back and improve the layout of my heads. Almost feel like it’d be worth it to dig up the yard and just start over
You wouldn’t be the first to do that! It’s a project but can be so worth it