Understanding Watering Times


#1

I’m trying to understand why the front yard in mostly shade is getting so much water. I’ve never watered any zone for 17 minutes. Seems way too much to me.

Did I screw up some other setting when I set up my program? I’m a newby.

Thanks in advance for any input.


#2

Hi @crewcrews, thanks for reaching out. We appreciate you taking an interest in your watering use and would be happy to help review it. Sometimes just a setting adjustment that can make all the difference in your watering times. Would you mind reaching out to me on support (support@rachio.com) with your username? I’ll take a deep drive into your zone settings and see what’s going on to better explain the watering time changes you’re experiencing.

Thanks, Emil


#3

I also was surprised to see that my three zones has 18-25 min timing. I’ve never had to water a zone for longer than 5 min before.


#4

Hi @trojanshawn, would you mind reaching out to me on support (@ support@rachio.com) with your username too? I’ll review your account.


#5

I was thinking the same thing also. Can I reach out to you on support to review my account?


#6

@marknoah, certainly! Just email (@ support@rachio.com) us with a brief description of your concern and we’ll take a look :slight_smile: