Unable to pair wireless flow meter with Rachio 3 after firmware update

After I updated the firmware in Rachio 3 this morning, I noticed the wireless water meter doesn’t pair to my Rachio 3.

I also tried to replace with new battery and this doesn’t work.

It looks like other user has experienced similar issue.


I have opened a ticket and not sure how to resolve it.
Please help me. Thanks.

did this get resolved? all i saw was “you can delete this post”?

Not yet.

Hey @ultrma - did you get an email back from support yet? If not, shoot me your ticket number and I’ll ping the team :slight_smile:

Not yet. I have heard anything from support.
I just sent you the ticket number.

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My issue gets resolved. Thanks for the support. Please close my ticket.

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