Unable to connect Rachio to wifi

[Pavankumargp]

Hi,

I bought Rachio 3 from HomeDepot.

I am unable to connect the device to the wifi even after multiple attempts. Could you please help me on the topic

Regards,

Pavan

[Stewart]

Possibly

Gen 3 won’t connect to wifi

Most likely, you have one of two common issues: If you can get the controller into the ‘awaiting Wi-Fi’ state (quadrant 2 blinking), but it remains in that state after attempting to set it up in the app, your phone is incompatible with the old firmware that the controller had when shipped. One workaround is to use e.g. a tablet with an older version of Android or iOS. Another is to use a laptop (easiest with a MAC); see https://support.rachio.com/en_us/issues-connecting-to-new-model-iphone…

will help.

If not, post details about your network (ISP, modem, router/firewall, access points), as well as what devices you have tried, what devices you have, and what you observed (error messages, light patterns, etc.)