Transfer Ownership

I just purchased a Gen 2 Rachio device and during the new account setup process, it stated that my device was already associated with an existing account even though I purchased it new. Can someone help with the ownership transfer?


I think you should be able to email and they can get you squared away. Sounds like you may have gotten a returned controller…@franz @laura.bauman

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Noted! Thanks for the heads up @tmcgahey!

@Mjwefer - shoot a note to if you haven’t already, they can help get things sorted :slight_smile:

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