I bought a brand new Rachio 3 from Costco.
After plugging it in I try to set it up by the app.
As a first time user, I signed up but the app shows me a message:
“this controller currently belong to another Rachio account”
- The box was sealed.
- The controller just turned on for the first time like 1 minute ago (as best of my knowledge).
- The controller looks new, no major scratch or dent
- It had all the manual and power plug
Does Rachio resale used or returned items as a brand new item in a sealed package?
or this message has any other meaning?
please let me know what should I do?