10/08/2021 Update
Apple is continuing to test our debug units.
10/15/2021 Update
Apple is continuing to test our debug units. There is no new information to share this week.
10/22/2021 Update
We are waiting for feedback from Apple.
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10/29/2021 Update
There are no updates to share this week. We are waiting for Apple to complete testing and provide feedback.
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There are no updates to share this week. We are waiting for Apple to complete testing and provide feedback.
12/03/2021 Update
Apple continues to investigate. There are no updates to share this week.
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12/17/2021 Update
Apple is still testing. Apple and Rachio are both closed for the holidays. This thread will not be updated until Friday, Jan. 7th
01/08/2022 Update
We’re resuming regular updates. I hope everybody had a good and safe holiday. We do not have new information to share. We will continue to work with our partners and update in this topic.
01/14/2022 Update
We have not received updates from our partners and we’re waiting on a response to our request.
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01/22/2022 Update
I apologize for the delay in posting this update. We do not have new information to share this week.
02/04/2022 Update
We are currently communicating with Apple. They are reviewing logs and will provide recommendations. We have shared with them a Community user’s post on the user’s own investigation into mDNS
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02/11/2022 Update
The status remains the same without new information to share as our HomeKit engineering team has been reviewing logs from Apple.
02/18/2022 Update
There is no new information to share. We are actively working with Apple and our HomeKit engineering team.
02/25/2022 Update
We have been reviewing recommendations from Apple and researching the hardware engineering team resources needed to implement.
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03/04/2022 Update
We are currently onboarding a new firmware engineer to help us with this project.
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03/11/2022 Update
Our recently hired firmware engineer has been onboarded internally and is working through hardware familiarity. We are working on project prioritization and will notify everyone as soon as the next phase of this project has started in earnest.
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04/01/2022 Update
Our firmware engineer has ordered equipment to begin initial work. Again, we’ll update this thread once we’ve fully started the project
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Update 04/22/2022
Hi everybody!
This topic is being retired and replaced by a new topic (here is the link to the new topic) where we will post updates on the progress of our firmware engineer’s work resolving connection issues with Apple HomeKit that some users experience. If you have enabled notifications on this topic, you can disable it and I encourage you to enable notifications on the new topic (link again). You can enable notifications on a specific topic by clicking on the “bell” icon on the right side of the topic page under the scroll bar and select “Watching” (there is a tutorial here)
The new topic will be updated fortnightly. The next update will be May 6th, the update after that on May 20th, and so on.
For the sake of redundancy, please find the latest update (04/22/2022) below. Again, new updates will be posted in the new topic (thread link)
Our firmware engineer is fully onboarded. Their Apple HomeKit testing environment has been established. They are currently testing and replicating working with Apple’s dev team through bi-weekly meetings.
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