Following up on Franz update last week. We are still waiting for our dedicated HomeKit consulting team to be fully re-engaged with this project. The expert resources will be available immediately after Memorial Day. We’ll continue to update this thread.
We are still in a holding pattern as we wait for our resource to start immediately after Memorial Day. There will be more information posted here in the coming weeks.
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06/04/2021 Update
There has been a delay in our resource getting started this week. Our engineer is on track to begin work Tues/Wed next week.
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06/11/2021 Update
Great news! Our HomeKit engineering team has started back up on the project in earnest. Hoping to provide more information next week.
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06/18/2021 Update
Our HomeKit engineering team has added deep logging into the Rachio firmware to try and capture where in the networking code HomeKit is erroring out. This code will be deployed out to Beta customers so we can gather more information regarding this issue and work on next-steps.
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06/25/2021 Update
We’ve rolled out the Beta of our new HomeKit firmware. We’re gathering controller log data in relation to HomeKit to track down the root cause. We have not identified it yet
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@dane - You might want to edit the post as I think the update is really 6/25 and not 6/18. Just saying.
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07/09/2021 Update
We met with the Apple team and will be incorporating their Rachio controllers to help with our beta program, they are also helping us follow up with Cypress (WiFi chip vendor) to see if they have made progress on any known networking issues with the chipset.
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07/16/2021 Update
The Apple team has incorporated the beta into their controllers this week to collect data. They are working with Cypress (WiFi chip vendor) but have not identified any networking issues. We will continue to update as we learn more from our partners.
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07/23/2021 Update
We continue to work with our partners to review the logs from controllers experiencing the issue.
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07/30/2021 Update
The Apple team has replicated the issue on their Rachio controllers. Our teams are working together to analyze the logs. We will be meeting next week to review next steps.
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08/06/2021 Update
Incorporating a new Apple Development Kit (5.3) into the firmware. The Apple engineering team is recommending this as it might correct the disconnect issues customers are experiencing.
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08/13/2021 Update
Testing continues this week. There are no updates to share.
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08/20/2021 Update
Work continues. There are no new updates to share this week.
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08/27/2021 Update
Based on our learnings, we’ve rolled out new firmware to beta testers this week to get more information and review results.
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09/3/2021 Update
Continuing to work with Apple. There are no new updates to share this week.
09/17/2021 Update
We have sent test units to Apple for debugging.
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09/24/2021 Update
We are still awaiting for Apple to receive our test units.
10/01/2021 Update
Apple is testing our debug units.
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10/08/2021 Update
Apple is continuing to test our debug units.