I’m having the same problem. It was working fine for me up until I beta tested the latest Rachio App. When I agreed to beta test the app I understood that Rachio wasn’t going to be working with SmartThings or Google Assistant. However now that the beta testing is over and the app has been publicly released, I still can’t get it to work with SmartThings. I’ve tried removing it and adding it again but have been unsuccessful. I’m not sure if it’s a Rachio problem or a SmartThings problem.