Hello,
Last summer I bought two smart hose valves and a hub - less than a year ago. So far things worked ok, aside from the fact that the weather feature isnt accurate as expected (i dont have a weather station and the closest I have to me is 4km away, so obviousy I don’t mind - im based in EU btw).
Anyway, this afternoon I was changing the batteries from one of my hoses. And after that, the Hose never connected. When I added fresh batteries, i saw a green light blink once, and after that, nothing. If i clicked the blue button, nothing. I tried replacing batteries with the other hose which was working, and nothing. The batteries were brand new Duracell, but you never know… So I tried them on the other Hose, and since they were working I left it like that. After like 6 or 7 attemps, all with the green light blinking once, no more light whenever I pluged the second battery.
My hoses are outside, but I built a small box, like an electrical box, and they are somewhat protected by sun or cold weather. All that care and maybe one of them haven’t even survived a whole year.
My questions are: did this ever happened to anyone? What have you done? How to troubleshoot it? Have this valve with less than a year just died?
Left the new batteries there, but on the app just shows as “disconnected”.
Thanks