Thanks @mckynzee. By “most sensitive” do you mean the zone that needs the shortest water cycle time to allow for soaking?
I have been in contact with support and no matter how I run the calculations based on http://support.rachio.com/article/283-smart-cycle-overview the unit should have Cycled. The answer I got from support was that changing the AWC in effect changed the soil type. But even if the soil type had changed (to Clay Loam which has a default AWC of 0.2) it should still have conservatively cycled at least 2 or 3 times for the zones that were the flattest and the lowest nozzle PR (Rotary Heads 1.0 in/hr). Also increasing AWC should have increased the water time (according to http://support.rachio.com/article/385-flex-schedule-tips) which would create even MORE cycles
ALL I did was to reset the AWC to 0.15 which is the default for Clay and it cycled 9 times today for all 10 zones. 5 minutes for the Rotary Heads and 3 minutes for the Fixed Spray heads.
Just trying to help with the product. I really like the unit and believe in the approach. The challenge is testing all of the use cases. I used to QA software and when I would find a bug the first thing the programmer would tell me is “It doesn’t do that”. But then when I walked them through it I would hear them say “Oh wait a minute” . Happy to walk a programmer though exactly what I did.