@franz - I remember the conversations we had last year as you guys were developing a process of allowing landscaper access. This was implemented last year and I used it several times. I’ve trained my irrigation maintenance company how to use it.
They are coming out in the next couple of days to take care of a leak I have in one of my zones. I went to set this up and could not find it. I did find in FAQ that the feature was removed last month in lieu of a new approach. I have to say, I’m not quite fond of the new approach and hope I can convince you to take a second look.
My irrigation company is quite large. The person who comes out for maintenance is not always the same. I don’t think i’ll be very successful in requiring that their staff have the app for my IRO installed on each of their devices. As a matter of fact, even requiring that they have a cell phone is a ‘no go’ as they employer does not provide them (of course, everyone has one). As such, they are personal devices.
I’m also not crazy about not having to set this up in advance, with a time restriction on the use of the account.
Please reconsider the process and requirements. Using a browser is the best method when asking a services company to access a ‘proprietary’ system. Forcing them to install an app will not fly.