Setup issues


#1

We just bought a house with rachio and when we scan the barcode it says controller already in use. Please help!!


#2

@MBurwell - welcome to the community and Rachio. Please take a picture of the serial number and send a direct message (DM) to @franz. He can move the controller from the original account to one for you.


#3

@MBurwell

Please private message me a photo of the serial number.

Thanks!