Replacement Power Adapter

Happy Rachio customer. Looked at my app to find my Rachio is offline. Did seepoking around. Looks like my power adapter is dead. How can I get a replacement?


1 Like

Damn you autocorrect - “did some poking around”

Just spoke to your support team. New adapter coming immediately. You guys are great!


@rcommins Glad to hear they got you worked out :smile: Welcome to the community!!

McKynzee :rachio:

1 Like

I purchased a Rachio 3 in June of 2019, installed it with no problems and its been working fine for 7 months. As of today it showing no power. I’ve moved it to 3 different outlets and sill no luck. Any ideas?

Hey @Rsorrento! Would you be up for shooting a note to so the team can investigate?