Happy Rachio customer. Looked at my app to find my Rachio is offline. Did seepoking around. Looks like my power adapter is dead. How can I get a replacement?
Thanks,
Rob
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Damn you autocorrect - “did some poking around”
Just spoke to your support team. New adapter coming immediately. You guys are great!
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Welcome to the community!!
I purchased a Rachio 3 in June of 2019, installed it with no problems and its been working fine for 7 months. As of today it showing no power. I’ve moved it to 3 different outlets and sill no luck. Any ideas?
Hey @Rsorrento! Would you be up for shooting a note to support@rachio.com so the team can investigate?
