Ranchio Gen 2 Stuck With a Solid Light One

Had power go out earlier this week, when it was restored my Rachio Gen 2 was stuck with a solid light one. Tried to do a WiFi and controller reset to no avail. It just sits at light one without blinking. From what I can going through similar forum posts this means the controller is dead. Opened a ticket with support 3 days ago still no response. Is there anything else I can try?

Did you try unplugging the power supply at the controller and plugging it back in? If that doesn’t work I would check the output of the power supply using a multimeter.

Yes I tried power cycling it several times. Even left it unpluged overnight even to see if that would do anything, it didn’t. It has power just never advances past the first light and does not respond to attempts to reset it. Seems like the device is bricked.

@zazzle, do you have a rain sensor connected to the Rachio?

Nope, no rain sensor.

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@zazzle, just for grins and a lost of other good options, if it were me, I would try disconnecting all the field wires just in case something was feeding power back to the controller(pain in the ass I know depending on the number of stations but might be worth a try). Or at least the commons.

I tried to connect with Rachio but it’s still not showing in my mobile