So this has happened a few times over the last couple years, but happened twice TODAY on the same zone, same controller! I get a notification that the flow meter reported a high rate and it automatically shut off and disabled the zone. Only problem is, the flow rate detected is EXACTLY the same as the calibrated rate and .1 higher. How do I widen the threshold to like .5 or 1 gallon higher than the default rate to disable a zone???
Please see attached screenshots.
As an fyi, I have 10 R3 units with 7 wireless flow meters.
When you go to edit a zone, one of the options is “Flow Settings”, here you’ll be able to set thresholds:
Cool! Is there such thing as a global setting somewhere??? Thanks!
Sorry, not that I am aware of.
Thanks for the help @Gene
Just so you know, Rachio has discontinued their flow meters, & I’ve installed several, & have had many issues with them. I suggest taking out the Rachio and installing a better flow meter, & there is a list of flow meters that are compatible with the Rachio 3 controller on Rachio’s website. I won’t be using them anymore.
I recommend whichever one you can afford, based on the list of compatible flow meters from Rachio (link is below)! Any one of them should work fine, and I’d go with 1" preferably, unless you have a larger mainline than 1", then go with that size. https://support.rachio.com/hc/en-us/articles/115010378947-Wired-flow-sensor-compatibility-and-installation
Unfortunately, not to my knowledge. Would be nice it Rachio or someone could figure out how to make the wireless flow meters actually work really good!
I have 7 of the Rachio wireless units. They’ve all performed flawlessly thus far. I would like to have a “go to” when I need to add more or replace them going forward however.
I have one that’s acting up - formerly worked fine for 2 seasons, this year random no-flow warnings, low-flow warnings and one high-flow warning (that one really pissed me off since it shut down the zone.)
I’m thinking of just disabling the thing until Rachio gets their butt moving and comes up with a wireless alternative. It would be extremely difficult to run wiring between the unit (one end of the house) and the system plumbing (other end of the house.)
BTW - I sent an email to “email@example.com” as suggested by their support webpage - and received the response to post here. I guess they’ve outsourced the support to the customers. I think it’s time to revisit a few of the reviews I’ve left for Rachio when they were a responsive and responsible company.
@Don_Eilenberger Out of my 7 units, 2 of them just started acting up this season. Random no flow and super low flow notifications. I tried troubleshooting one of them, added new batteries, removed, re-added, re-calibrated the zones. Made no difference. Think they are toast and time to replace. Definitely sucks!