Rachio wifi hub isn't powering on for setup

[scubafork]

You’re not the only one. I just found this forum because of the same issue and found this thread.

Smart Hose Timer WiFi Hub Power Issues

OK, just got off chat with Rachio. They are sending me out another unit, so #3 is on its way. I don’t have much hope since it is probably coming from the same distribution center and will be the same batch. So still expecting the same issue. But they also said they have escalated this issue to their product group. We’ll see how that turns out. In any case, I am still using my own AC adapter and that’s working fine…though would like to get that back to its paired item.