Rachio smart hose will turn on...but refuses to turn off

Just got my new Rachio smart hose and got them installed yesterday. Had my first schedule for last night and when I woke this am…it was still watering my plants!!! The damn thing will not want to turn off. I even did manual run…it would come on (so clearly there is communication between the hub and controller) but after the manually set time it will just not turn off!!!

The app also shows the time slider and when I press stop…nada. once the timer is done…there is no place to turn it off other than actually cutting out the supply.

Rather disappointed here…please help