Rachio New User Experience (Video Review)


I recently picked up a Rachio and love it! I was hopeful that it would live-up to the hype and was pleasantly surprised. Well done Rachio team!

If you are curious about what the real-world user experience is like with the Gen 2 controller check out this video that I created. It should give you a nice overview of the value proposition of this product.


Great review. I’ll have to check out your other videos




Your production quality is stellar. Thanx for the great video. I really really hope you will allow the community to help you setup a flex daily schedule. A flex daily is the most under appreciated feature, yet the most impressive and has saved me lots of money in ancillary costs (fungicide, reel sharpenings, ferts, etc.

I would also like to highlight that square footage in the advanced zone settings directly drives the gallons used, thus indirectly drives the gallons saved…so it’s a touch above the pain glutton’s threshold. Obviously I don’t want you to reshoot a video to correct, but an often misunderstood parameter.


@HDGeekReview This is awesome! Having our new UX person starting tomorrow watch and take notes :wink:

Going to PM you some swag :sunny:

:cheers: :colorado:


Thanks so much for your kind words. I tried to get a lot of information in, in a short period of time. Was really focused on the high-level value prop.

The advanced mode can be a little hard-core for the average user and Rachio does a great job of making the interface approachable, so I focused on that.

I already have custom spray heads and adjusted the precipitation rate to match the actual water usage but I didn’t want to get into that for the sake of brevity.

As far as flex daily, what is the status of that? Is it back in? Or are we waiting for a new app release? Also, will it work for someone like me who has water restrictions and can only water 3 days a week?

Thanks for your help.



Thanks @franz. Glad you liked it. And thanks for the swag! :slight_smile:


yea, its back. currently at https://flex-app.rach.io/ beta testing just closed on the android/ios app.
yea, it will work for your type of restrictions as well.


Thanks. Is it staying at this strange URL or will it make it into my normal desktop interface shortly?


shortly after.


Sometime next week. See http://community.rachio.com/t/2-6-software-release-testing-bringing-flex-back/4139/22.

And my prediction is that you are really going to love flex. I really liked the review that you did. I’ll look forward to seeing your one on flex!


Thanks @plainsane and @Linn.



Hi Mark,

Excellent review video! Would you mind if I posted it on a community board as I try to encourage fellow neighbors to switch to a smart irrigation controller?


Thanks. Feel free to link or embed it anywhere you like. :slight_smile:


Hi Mark,

Just wanted to let you know I posted a link to your video on my community discussion board where I advocated residents to upgrade to a smart controller after witnessing so much runoff in my neighborhood. Several people read the post and bought a new Rachio in the past few weeks and I helped a few get theirs set up. A picture is worth a thousand words, but a video is even better!


@wx16 That definitely deserves some swag, I’ll PM you!



That’s fantastic @wx16. Glad the video helped and Rachio fever is catching on! I know I love mine!



I shared this video and a link to the home page and how I use mine on our neighborhood Facebook page (360 users) and some people have asked me to help them install theirs. They didn’t know such a thing existed. Some people didn’t even have a rain sensor!


@hawkman Very cool!


Awesome review. It is really funny there are no reviews of the WiFi controllers from Rain Bird, Hunter, and Toro. Rachio is far above them! I bleed Toro red, but not when it comes to controller. Rachio rocks.