I tried everything Dane B. suggested below, on multiple 2.4GHz networks on 2 different Android devices. A Rachio gen 2, less than 1-year old, that worked at the end of last season is now a brick and cannot connect to any wifi network. It worked fine at the end of last season. What gives, Rachio? I did the AddThis diagnostic, sent you the code, and everything. What else do you need from me? Very, very frustrated over here.
Dane B. (Rachio)
May 14, 9:03 AM MDT
I’m glad you reached out to us regarding the issues that you are having connecting online. We identified an issue with our app’s WiFi connection on Android 9 devices.
We apologize for the inconvenience, but I am happy to say that our engineers have resolved the issue. Please go to the Google Play Store and ensure that you have the latest version of the app. Then, attempt a WiFi update outlined here.
Please let me know if you have any further questions or concerns or this response did not address your issue.
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