I’ve had this up and running for approx two years with no major problems.
But now it’s not connecting to the internet. The modem hasn’t moved, changed settings, and I’m currently writing on a laptop connected via wifi.
The wifi light is flashing red, one long flash followed by three short flashes. Which I think means trying to connect to wifi. I power cycled it, didn’t connect, then ran the flash up process again, still the same error.
Hey @SCGirl, if you have the latest Rachio V3 app, you can run a scan through the help center (? button -> Run Wi-Fi Scan). Otherwise the 4 digit code is RACH if you want to use the route this app. Let us know once you get a scan finished and I’ll look into this
Thanks @SCGirl, the scan didn’t indicate any wifi network issues, although the scan did not fully complete. Can you send our support team a message (support@rachio.com)? They will get you all set up