@MarkSanDiego
It looks like the account with that email has not been migrated to our V3 platform. My guess is that a new account was created with a different email address.
If you login to the mobile app with the email address above it should migrate your previous account.
If you have any other issues I would reach out to https://support.rachio.com/hc/en-us and they will be able to sort out your account.
