I installed my Rachio 3 over the winter and i was able to preform a 3 minute quickrun per zone. According to my phone, the last time a ran it was May 3rd. I never did set up a schedule, i was just running manually until the heat of the summer. Yesterday, i tried to run a 3 minute quick run and the app will not tuen on the zone i selected, no zones are working. The controller is active per the app. I did reset the wifi on the box and re start both the controller and my phone. The controller will run reach zone for 3 minutes if i manually click on the control wheel on the unit. Any ideas?
I haven’t been able to get Quick Run to work using the Rachio iPhone app for almost two weeks. It worked before that. I have a support ticket with Rachio, no word yet when they’ll have a fix.
i was finally able to get mine working. No one at Rachio can explain why it stopped and started working again. I unstalled the app 3 times, restarted my home wifi, went off wifi, and nothing worked. I was able to control it from online, I am not sure if you know that is an option or not. About 1.5 week later, the app started working again.
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There have been two iPhone app updates since the problems began and following the second update Quick Run is now working using the iPhone app.
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Yes, I know about using the web app to do a quick run…I had been using it while waiting for the iPhone app to get fixed. It was part of the troubleshooting process I went through with Rachio tech support.