As @welchgregusa mentioned is his post, when you first select the usage you get a Usage To Date screen which shows all zeros. If you select either the left or right arrow soft keys you get the correct usage from the previous month (left soft key) or the current month (right soft key).
I have a MacBook Pro and it shows the current month to date usage as soon as I open the site. It matches the current month usage reported in the Rachio app.
The concern is the initial zero Usage To Date screen on the iOS and iPadOS apps that require you to click to the previous or current month to see actually your data.
@jestric We do have an issue with the controller not reporting zone data if the wireless flow meter is disconnected. If you reconnect it, or remove from your account the data should start reporting correctly. We are looking into the root cause of the issue. Thanks for your patience and have a great weekend!
Thank you for your reply. I appreciate the information concerning this issue.
I’ve never disconnected my wireless flow meter. For what it’s worth, I just removed it from my controller to see if that would correct the issue but regretfully it still shows zero usage to date even after restarting the app and the iPhone.
I’m heading outside to rescan the barcode and add the wireless flow meter back to my Rachio 3 to see if reconnecting it will help and get this functionality back.
The initial screen that is displayed says “Usage to date” but it is only populated with zeroes. I can get to this screen only after I touch the left or right direction soft keys which take me to the previous or current month.