I waited and I waited for HomeKit compatibility… When it was available I purchased the Rachio 3… Now, I am finding that in my Home app the Rachio is not available with “No Response”… I have cleared this problem twice now and the only way that I can figure out how to do it is to return the controller…

Hello @laura.bauman - sorry, very long thread so I don’t know if I caught all of it, but I have been skimming through it and wanted to provide my data point. I have been having this issue too for a long time (pretty much since I got the device 2 years ago). I saw a post here where you asked if anyo…

Thank you so much for the information @Lucanaut !! Sharing this with our team for more research :slight_smile: (cc: @franz & @dane )

Hey team! This is the latest update I have. This is by no means an official solution, but something our CS and Eng teams are investigating. It seems that if a HomeKit user doesn’t have Apple TV, HomePod, or a configured iPad on the same network as the Rachio controller at all times, then the contro…

First of all - a HomeKit hub must be an Apple TV, HomePod, or iPad (it can’t be an iPhone). Can the Rachio connect to either 2.4 or 5.8, or is it only able to connect to 2.4?

How does this apply to backup home hubs as well? That is, if I have two apple TVs and a HomePod, only one is “active” at a time - do all the hubs need to be on the same band as the Rachio?

[image] toonetown: First of all - a HomeKit hub must be an Apple TV, HomePod, or iPad (it can’t be an iPhone). Correct! [image] toonetown: Can the Rachio connect to either 2.4 or 5.8, or is it only able to connect to 2.4? Rachio 3 controllers can connect to both, Gen 1 or Gen 2 contro…

I have three HomePods, an iPad and three Apple TV’s. One is a hub and the others on standby. So is the one that’s the active hub the one that needs to be on the same band or any one of them? That kind of makes a big difference.

Checking on this - great question!

[image] toonetown: How does this apply to backup home hubs as well? That is, if I have two apple TVs and a HomePod, only one is “active” at a time - do all the hubs need to be on the same band as the Rachio? [image] Lucanaut: I have three HomePods, an iPad and three Apple TV’s. One is a h…

I have had zero problems with Rachio in the Home App for months now… I know that doesn’t help others issues but here is some info that hopefully help push this along: Maybe I am just lucky? Or maybe because of my current config *see screenshots: Router - Synology AC 2600 (mesh capable by adding an…

Rachio 3 Not Responding in Homekit (Again)

Troubleshooting Tech Support

laura.bauman January 29, 2020, 4:57pm 98

Correct!

Rachio 3 controllers can connect to both, Gen 1 or Gen 2 controllers can only connect to 2.4.

Great question! Let me ping the team to see if they know.