I waited and I waited for HomeKit compatibility… When it was available I purchased the Rachio 3… Now, I am finding that in my Home app the Rachio is not available with “No Response”… I have cleared this problem twice now and the only way that I can figure out how to do it is to return the controller…

I am using a Synology AC 2600 mesh router and not having any problems at all. I am only using the one base station as it covers my entire home. No other access points… I sure do wish Apple would begin making routers again though!

Seems like an ongoing problem for many months. Don’t mean to be rude, but there are a long list of emails describing the problems that we all seem to be having with your advertised support of HomeKit. Your question regarding mesh network support may be helpful but appears to be several months behind…

[ [image] [image] [image] Today when it went offline I discovered that just a quick press of the Wifi button gets it back online but now the LED is doing something I’ve never seen it do before. But it’s working normally. Instead of being solid it’s doing this. Tried to upload a video but couldn’t …

[image] Tzterri: … but now the LED is doing something I’ve never seen it do before. Possibly it’s “Watering delay active” https://support.rachio.com/hc/en-us/articles/360003815533-Light-Codes-Rachio-3-

I do not see a banner at the top of the Rachio home screen. It just went offline again and tapping the Wifi button on the controller put it back online again and now the led is doing that strange chasing lights again but it’s working properly.

[image] [image] [image] [image] Screenshots

Hey @tzterri - thanks for sharing this. Super strange - it looks like it’s doing the light code for Direct Access but everything on your account seems to be online and working fine. Our CS Manager, Dane, is going to dig into this a bit and might reach out later today! Thanks as always for sharing a …

Hey @Skidmd ! I’m sorry for the frustration. We’ve been waiting on a couple third parties to get this fixed before we can do anything on our end. We’re starting to take matters into our own hands given the entirely too long wait on this and see if there are any hacks or fixes we can do internally wh…

It’s been doing something different the last few days. It goes offline. I briefly press the Wifi button and it goes back online almost instantly. It does the chasing blue light for a bit that I posted pics of before finally going solid. Then some hours later it goes off line again. With the led a so…

As the OP (original poster of this thread) back in April 2019, I think this bears mentioning again: The Rachio app is far more capable and is really the only good way to use the Rachio device… My HomeKit has been working perfectly with Rachio for quite a while now… Having said that, HomeKit integ…

Rachio 3 Not Responding in Homekit (Again)

Troubleshooting Tech Support

Tzterri January 19, 2020, 4:52pm 88

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