I have the same Homekit no response issue. It worked fine when I bought it last November. Then it stopped working with Homekit (no response) without warning. Reinstalling doesn’t help. It’s frustrating because I chose this product due to Homekit compatibility.
It works great on its own automated, and the Homekit feature is pretty limited, but I like it and want it to work as advertised.
Please help. Your customer support team was initially responsive and then disappeared after a few replies. No one has reached out since.
Request #: 610862
Thanks,
Ramon